Legal · The Mum Hub

Contact & Complaints

How to reach us.

Last updated: 3 June 2026

Support

General help: support@babyhub.co.uk. Use the in-app contact form at /contact for the fastest response.

Legal & IP

Legal notices, takedown requests and service of process: legal@babyhub.co.uk.

Data protection

Data Protection Officer: privacy@babyhub.co.uk.

Complaints

We aim to acknowledge complaints within 2 working days and resolve them within 14 days. If you are not satisfied, UK consumers may refer the matter to an approved Alternative Dispute Resolution provider or to the Citizens Advice consumer service (citizensadvice.org.uk).


All policies